Returns & Guarantee

The Made Right Guarantee

If it's not right, we'll make it right.

Because every NOXELO piece is personalized and made to order, we're not able to offer unlimited or change-of-mind returns. But we do stand behind the quality and accuracy of every order. Our Made Right Guarantee covers:

  • Items damaged in transit
  • Manufacturing defects
  • Personalization errors that are our fault (for example, a misspelled name or an incorrect engraving that doesn't match what you submitted)

If any of the above applies to your order, contact us at contact@noxelo.co with your order number and photos, and we'll make it right.

ACTION UTILISATEUR: finaliser la fenêtre de retour exacte + adresse de retour.